Your personal information meeting
At the start of your trip, you’ll meet at the hotel for an information meeting with your support team on-site. You’ll receive your travel documents in advance — either in person or left for you at the front desk.
After the welcome, a detailed overview will follow: Together with your destination representative, you will go through all the contents of the documents step by step. These typically include the list of hotels, vouchers for transfers or attractions, and train tickets.